Privacy policy

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1. Introduction

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Black Glove AI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

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2. Information We Collect

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• Personal Information: We may collect personal details such as your name, email address, phone number, and company information when you contact us, subscribe to our newsletter, or use our services.

• Payment Information: For transactions, we collect billing details necessary to process payments securely.

• Technical Data: This includes your IP address, browser type, operating system, and access times, which help us analyze site usage and improve performance.

• Cookies and Tracking Technologies: We use cookies to enhance user experience, track website navigation, and gather analytical data.

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3. How We Use Your Information

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• Service Delivery: To provide and manage our AI solutions and consulting services.

• Communication: To send updates, respond to inquiries, and provide customer support.

• Transaction Processing: To process payments and manage billing.

• Improvement of Services: To analyze data and feedback to enhance our offerings.

• Legal Compliance: To fulfill legal obligations and protect our rights.

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4. Sharing of Information

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We do not sell your personal information. We may share data with:

• Service Providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you, under confidentiality agreements.

• Legal Authorities: When required by law or to protect our rights and safety.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred, with notice provided.

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5. Data Security

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We implement robust security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.

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6. Your Rights

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Depending on your jurisdiction, you may have rights to:

• Access and Rectification: Request access to and correction of your personal data.

• Deletion: Request deletion of your data, subject to legal constraints.

• Objection and Restriction: Object to or request restriction of data processing.

• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, contact us at support@blackglove.ai

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7. International Data Transfers

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Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and that your data remains protected.

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8. Retention of Data

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We retain personal information only as long as necessary to fulfill the purposes outlined or as required by law.

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9. Third-Party Links

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Our website may contain links to external sites. We are not responsible for their content or privacy practices and encourage you to review their policies.

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10. Changes to This Privacy Policy

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We may update this policy periodically. Changes will be posted on this page with an updated revision date.

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11. Contact Us

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For questions or concerns about this Privacy Policy, please contact us at support@blackglove.ai

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Last Updated: February 21, 2025

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Terms & Conditions

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1. Introduction

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Welcome to Black Glove AI. By accessing and using our website and services, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our services.

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2. Services Provided
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Black Glove AI provides AI consulting, automation, and software solutions designed to enhance business operations. Services are subject to change without prior notice.

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3. Use of Services

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• You must be at least 18 years old to use our services.
• You agree not to misuse, distribute, or reverse-engineer any aspect of our services.
• Unauthorized access to our systems or data is strictly prohibited.

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4. Intellectual Property

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• All content, trademarks, and proprietary materials belong to Black Glove AI.
• You may not reproduce, modify, or distribute any part of our website or services without prior written consent.

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5. Payments & Refunds

• Services may require payment as per agreed terms.
• Payments must be made in full unless otherwise agreed in writing.
• Refunds are subject to our discretion and service agreement terms.

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6. Limitation of Liability

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• We provide services "as is" without warranties of any kind.
• Black Glove AI is not liable for indirect, incidental, or consequential damages arising from your use of our services.

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7. Indemnification

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You agree to indemnify and hold harmless Black Glove AI from any claims, damages, or expenses arising from your use of our services.

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8. Termination

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We reserve the right to terminate or suspend access to our services if you violate these terms or engage in unlawful activity.

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9. Governing Law

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These Terms & Conditions shall be governed by the laws of Ontario, Canada.

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10. Dispute Resolution

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Any disputes arising under these terms shall be resolved through arbitration in Ontario, Canada, except where prohibited by law.

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11. Changes to Terms

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We may update these Terms & Conditions periodically. Continued use of our services constitutes acceptance of any changes.

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12. Contact Us

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For any inquiries regarding these Terms & Conditions, contact us at support@blackglove.ai

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Last Updated: February 21, 2025