AI-Powered Automated Reminders

Black Glove AI introduced automated patient reminders and AI-driven rescheduling, reducing missed appointments and improving patient engagement.
20%
decrease in no show appointments
10%
increase in customer retention
$60k
cost savings (admin staff re-allocated)

What was the goal?

A busy dental clinic faced frequent appointment no-shows, leading to lost revenue and inefficiencies in scheduling. The clinic needed an automated system to remind patients, confirm bookings, and allow easy rescheduling.

Solution: Black Glove AI deployed an AI-powered appointment reminder system

Sent automated SMS and email reminders at optimal times before appointments.

• Allowed patients to confirm, reschedule, or cancel via AI chatbot.

• Followed up with post-visit messages to book future check-ups automatically.

Results:

By implementing AI-driven appointment reminders, this dental clinic reduced no-shows, increased patient retention and improved operational efficiency, ensuring higher revenue and a smoother scheduling process.

20% reduction in no-shows, ensuring optimal schedule utilization.

10% increase in recurring patient visits, improving long-term revenue.

Better patient experience, as personalized reminders improved communication.

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